Privacy Policy

1. Who handles your information

PayoutGuard is operated by Mo, a sole trader in Nairobi, Kenya. For privacy questions or requests, email mofarahfx@gmail.com.

2. Information we store and use

We store your account email, trading profile, chat history, and audit results. Your trading profile includes your firm, program, account size, and stage. We use this information to maintain your account, answer rule questions, check trades against your firm’s rules, and show your saved history.

Current demo audits use sample trades. Real trading-account connections are not available yet.

3. Trading-account connections

If you connect a trading account when this feature becomes available, we will use only a read-only investor password. We will never trade on your behalf or withdraw funds. You can disconnect your account anytime.

4. Third-party services

We use third-party services for hosting, AI processing by Anthropic, and payment processing by our payment provider, acting as merchant of record when payments are available. Relevant questions, trading-profile details, and trade or audit information may be sent for AI processing to provide answers and audit results.

These providers process the information needed for their role. Processing may take place outside Kenya. We do not sell your personal data.

5. Keeping your information safe

We take reasonable steps to protect your information and limit access. No online service can guarantee complete security. Keep your login credentials private and do not put trading or withdrawal passwords in chat.

6. Retention and deletion

We retain your information as needed to provide the service and meet applicable legal obligations. You can ask us to delete your account and its data by emailing mofarahfx@gmail.com. We may need to verify that you own the account before completing the request. Some records may need to be kept where the law requires it.

7. Updates to this policy

We may update this policy as the service changes. The date above shows when it was last updated. Contact mofarahfx@gmail.com if you have questions about your data.